Dental Treatment and COVID-19

Dear Patients,

On 25th March 2020 Sara Hurley (Chief Dental Officer England) and Matt Neligan (Director of Primary Care and System transformation) released their latest statement on the rapidly developing COVID-19 pandemic.

We would like to update you on how this will affect our service provision at Dentalcare Group. The guidance is clear that all routine, non-urgent dental care, including orthodontic treatments must be deferred until advised otherwise. We are still here to support you and your dental needs through this unprecedented time.

We want to take this opportunity to reassure all our patients that we take the spread of the COVID-19 in the UK very seriously. The health and safety of our patients, staff and visitors to our dental practice is our main priority.

Here at Dentalcare Group we will be providing all our patients with a remote service during normal working hours. Our dentists will perform telephone triaging for: advice; analgesia; and antimicrobials (if appropriate) . We will not be able to see you at the practice.

If it is not possible to manage your symptoms remotely, you will have to be referred to a Local Urgent Dental Care Centre. Details of these are currently being established in our area and we will update you as soon as we have further information.

We will use our best professional judgement in the triaging process and work collaboratively with our Local Urgent Care system, possibly volunteering our expertise where necessary to help meet the demands imposed on this new emergency service.

Please click below for our regular updates:

You can also check the following websites for further advice:

We would like to thank you for your support and cooperation in the interest of our patient’s health and safety. We will closely monitor this situation and will update all patients accordingly.

Stay safe.
Kind Regards,
Dentalcare Group Team

Nervous Patients

at Dentalcare Langley

Dentalcare Langley welcomes and supports nervous patients

Many people worry about visiting the dentist, but for some, it can be truly terrifying. Dental anxiety and dental phobias can cause a patient severe upset and even lead to panic attacks.

Dental phobia and anxiety about the dentist can be caused by a variety of reasons. Perhaps you’ve had a bad experience at the dentist when you were a child or in the past? Or perhaps embarrassment about your teeth makes you scared of visiting the dentist? Maybe it’s just fear of the unknown?

Dental anxiety and dental phobia can lead to a cycle of fear where you avoid a regular dental check-up which means you miss out on vital treatment. This in turn leads to more complex dental problems with potentially more expensive consequences.

At Dentalcare Langley we believe that everyone has the right to dental treatment, and we work hard to achieve that.

Our staff are experts in helping patients that are nervous. We know that a dental phobia is not imaginary or a weakness, but simply a different and very real perception.

The first step is to break the cycle of fear and to get in touch with us. We can talk to you and offer advice on the phone and then progress little by little into visits to the surgery and then to eventually having a very routine check-up before any treatment is even administered.

01753 543 742

We're happy to discuss your options on the phone.
Nervous Patients

Book your appointment for Nervous Patients

Helping to overcome dental phobias in Langley

We work with patients to find individual solutions. Things that can help include:

  • Booking a morning appointment so that you are not feeling nervous all day
  • Relaxation techniques
  • Increasing treatment sessions times little by little
  • Building confidence through increased knowledge
  • Local anaesthetic can be used to manage pain and overcome fear

Like so many things in life, we feel more comfortable when we have a better understanding. By helping to increase your knowledge and understanding about the different practices and treatments that we provide, we hope to empower you to feel more in control. Our dentists take time to provide information and we discuss treatments and make shared decisions. You will not be rushed or asked to undergo any treatment that you do not feel ready for.